Complimentary Gift Packaging

Each jewelry piece purchased at coolwaterjewelry.net is tagged with our signature "Cool Water" tag. An attractive gift box is included with each order. Please specify if additional gift boxes are needed for individual gifts.

Shipping

FREE GROUND SHIPPING! (on orders over $50 within the 48 contiguous states.) If your order is less than $50…FLAT RATE SHIPPING MAKES IT EASY!

Please refer to our shipping options below.

If you have any questions, please call us TOLL FREE 1-888-309-9601 or email: customerservice@coolwaterjewelry.net

How soon will my order be shipped?

JEWELRY AND ARTWORK are generally shipped by US Mail within 3-5 business days, unless the items you have ordered are out of stock. In that unlikely event, someone will call or email you with an expected ship date.

IN STOCK KNIT APPAREL is generally shipped in 3-5 business days via Fed Ex or US mail. Made to order apparel usually takes an additional 2-4 weeks. Please call TOLL FREE 1-888-309-9601 with questions.

Shipping Options:

Within the 48 contiguous states:

Special shipping rates for deliveries to AK, HI, and Canada:

All other international shipping:

Please contact us at customerservice@coolwaterjewelry.net with any questions regarding international orders.

Sales Tax: N/A

No Hassel Return Policy

We want you to be completely satisfied. If you are not entirely pleased with your purchase, please contact us for a Return Authorization.

We stand behind products 100%. If for any reason you are not satisfied, we accept returns of unused, undamaged merchandise for an exchange or a full refund within 30 days. Returned items must be accompanied by your original coolwaterjewelry.net receipt and require Return Authorization as mentioned above.

Coolwaterjewelry.net
ATTN: customer service
9871 Hwy 212
Joliet, MT 59041

Shipping charges are non-refundable. Please insure your return; we can not be responsible for lost returns.